FAQ - Shipping
When will my order ship?
Orders placed by 10am Eastern time Monday-Friday will ship the same day. This will change on holidays and we'll put a note on the top of the shopping cart page if we are closed for shipping or have a different cutoff time.
Please note - this schedule is the same for expedited shipping methods such as UPS Next Day Air. Orders placed with those methods still need to be placed by 10am Eastern to ship the day they are ordered, otherwise they will ship the following business day. Expedited shipping methods count business days only. For example, an order shipped UPS 2nd Day Air on a Thursday will arrive on Monday, not Saturday.
Where do you ship from?
All orders ship from Connecticut, USA
How will my order ship?
You can select from various shipping methods at the time of your order.
How are shipping rates calculated?
Shipping rates are based on the weight of your package and your location. On the Shopping Cart screen you can select your Country and enter your Zip/Postal Code to see the shipping rates.
Will I get a tracking number?
Tracking numbers will be sent for all shipments. When your order is shipped you will receive an email with a subject of "Your T-Molding.com order has shipped!" which will contain the tracking number. Please check your spam folder if you do not see it arrive, and if you still don't see it please contact us.
When will my order arrive?
Most international orders shipping via USPS First Class will arrive in 10-15 business days and international USPS Priority Mail orders arrive in 5-10 business days. For Domestic orders, please see the maps below for UPS Ground and Priority Mail:
USPS Priority Mail Delivery Times